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Frequently Asked Questions
Why Choose Vnasolution Websites Store?
Vnasolution is a leader in Magento, Shopify, Bigcommcer development and best in WordPress. We have been building WordPress websites for 10 years and tend one of the largest customer bases of any company in the market. Our designs are beautiful, functional and affordable. With full installation of template for only $59, you are getting access to one of beautiful template and ready to custom for an unique website of your own with only half the price that our competitors pay for a single website! We also support to build your website from scratch by creative and experienced designers.
What If I Change My Mind And Want A Refund?
We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.
Which Payment Options Do You Offer? Do You Accept PayPal?
Yes, we use PayPal and Credit Card that offers all kinds of PayPal and Credit Card payment options including credit card-options. If you have any questions about our payment options, please contact us directly at: firstname.lastname@example.org
Can I Use Website Templates For My Clients?
Yes, you are free to use our template to build websites for your clients. We love providing developers with beautiful and functional design choices for their clients!
How Does The Payment Process Work? And When Will I Get My Template?
Once you’ve selected a template and customization options, you will click on “Add to cart” or “Sign up”. You will check out your items on View Cart page and then be redirected to the payment system you chose. Once the payment process has been completed you will receive an email with your account password. Log in and provide information of domain, hosting. Then purchased template will be set up on your server within 48 hours and updates of custom graphic design within next 24 hours. We will support for any issues on template within 30 days.
I Haven’t Received Any Email And Can’t Log In Yet, How Long Will It Take?
Usually the email will be sent to you the moment your payment is approved. When payment is made by PayPal and Credit Card the status automatically shows pending because the payment is being deposited, this can however take up to 48 hours. If you have paid by PayPal and CreditCard and can’t login. Contact us and we will be happy to help.
Remember to leave us your Order number as well as your Username created on store.vnasolution.com
Am I Able To Change/Modify The Templates In Any Way?
Our templates are created for development – this means that images, colors, fonts, layouts and anything else related to the design of our templates can be changed or modified. We support for unlimited customization until website to be completed.
Will Your Template Work With Third Party Plugins?
While our templates should work fine with most plugins, there is no way for us to test and guarantee that all plugins will work. All we can guarantee is that our templates are coded excellently and that any plugin that also uses coding best practices should play well with our templates. If you run into any problems, let us know so that we can look into it. We also offer a 30-day money back guarantee just in case you discover that one of your third party plugins isn’t working and you decide to use a different template instead.